The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 12 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Coffee shop
Vending machines
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Heating
Terrace
Garden furniture
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Milton Street,
Chester,
United Kingdom,
CH1 3NF,
Cheshire
Map view
street view
Milton Street,
Chester,
United Kingdom,
CH1 3NF,
Cheshire
City landmarks
City Walls
Walls of Chester
660 m
Church
Chester Cathedral
750 m
Grosvenor Street
Chester Castle
1.4
km
Watergate Square
Chester Racecourse
1.8
km
Museum
The Grosvenor Museum
1.4
km
Museum
Cheshire Military Museum
1.4
km
Museum
Dewa Roman Experience
1.0
km
St Michaels Church Bridge Street
Chester Golf Club
1.0
km
45 Eastgate Street
Eastgate Clock
670 m
Chester Rows
840 m
Park
Grosvenor Park
670 m
Church
Church of St Peter
860 m
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
770 m
30 Watergate Street
Booth Mansion
1.4
km
40 Watergate Street
The Antiques Shop
970 m
Gallery
The Watergate Street Gallery
1.0
km
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
1.1
km
8 The Groves
River Dee
1.3
km
1 Greenway Street
Statue of Minerva
1.7
km
Bridge
Suspension Bridge
930 m
Garden
Chester Roman Gardens
1.3
km
60 Watergate Street
Watergate Street Independent Quarter
1.0
km
Chester City Walls Road Water Tower Gardens
Sick to Death
1.5
km
Roman Amphitheatre
Chester Roman Amphitheatre
1.0
km
Garden
Chester Cathedral Falconry and Nature Gardens
1.3
km
Church
St Paul's Church
12.7
km
Nearby
Church
St John the Baptist's Church
560 m
Church
Wesley Church Centre
470 m
Shopping Area
Grosvenor Shopping Centre
590 m
Park
Grosvenor Park Miniature Railway
620 m
Restaurants
Union Vaults
50 m
44 Egerton Street
Pierogi
200 m
44 Brook Street
The Square Bottle
1.0
km
78-92 Foregate Street
Brook Street Cafe
200 m
71 Brook Street
Chester Charcoal Grill
220 m
62 Brook Street
Festival Coffee
470 m
Queen Street
City Kebab And Pizza House
260 m
78 Brook Street
Mayflower
450 m
132 Foregate Street
Dinky Donuts
450 m
1 Foregate Street
The Caspian
580 m
155 Foregate Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
useful location
traffic noise
lacking air conditioning
7.4/10
Very good
Rooms
7.5
Location
7.7
Service
7.8
Dining
7.2
Guest reviews
7.4/10
based on 10 reviews
8.3
8.3/10 based on 15721 reviews
James
United Kingdom,
March
2024
7.4/10
The hotel has a convenient location near the center of Chester town, offering good facilities and comfortable twin beds in the rooms. The customer service was friendly with a few slow elements. The dining experience had limited vegetarian options but included gluten-free choices. Overall, a decent value for money stay with some noise from traffic if the window is opened.
Rooms
8.0
The rooms were happy enough with good facilities and comfortable twin beds.
Service
7.0
The staff were friendly, although the service was a bit slow at times.
Location
9.0
The hotel is right in the city center along the side of the canal, just a 5-minute walk to the town center.
Dining
6.0
The dining options had limited vegetarian choices but offered gluten-free selections.
Facilities
7.0
The hotel provides dry cleaning, housekeeping, and laundry services.
George
United States,
February
2024
7.8/10
The hotel is ideally located right on the canal, making it perfect for local sightseeing and a short walk to the city center. The rooms are beautifully furnished but lack adequate storage for clothes. The service, especially at breakfast, stands out for its warm customer care. Dining offers good options, including gluten-free choices, but vegetarians may find limited selections. The traffic noise from the adjacent busy road can be a drawback.
Rooms
8.0
The rooms are beautifully furnished, but there is limited storage for clothes.
Service
9.0
The service, especially during breakfast, is commendable for its warmth and customer care.
Location
7.0
The hotel's location right on the canal is great for local sightseeing, but the nearby busy dual carriageway can create incessant traffic noise when windows are open.
Dining
7.0
The dining experience includes good options, such as gluten-free offerings, but vegetarians may find the selection limited.
Facilities
The facilities provided are adequate for a comfortable stay.
Samuel
United States,
December
2023
7.4/10
The hotel is situated right near the city center and the canal, offering a convenient location with a stunning view and close proximity to attractions. The rooms, though boasting a very comfortable bed, only provide an average breakfast despite the enticing pictures. However, the large bathroom adds a touch of convenience and relaxation to the stay.
Rooms
7.0
The rooms feature a very comfortable bed and a large bathroom, though the breakfast is only average despite looking special in the pictures.
Service
8.0
The receptionists and staff at the breakfast and dining area were exceptionally welcoming and provided commendable customer service. However, the service at the table was slow, which affected the overall experience.
Location
7.0
The hotel is conveniently located right near the city center and the canal, offering a stunning view but being affected by incessant traffic noise from the busy dual carriageway if the window is opened for fresh air.
Dining
8.0
The dining experience was efficient and good, with the option of gluten-free toast and cereal. The restaurant setting on the canal boat L'eau t Cuisine adds a unique touch to the atmosphere.
Facilities
7.0
The hotel offers dry cleaning, housekeeping, laundry services, and a welcome drink for guests' convenience. However, the service could be improved by taking orders at the table rather than on the reception desk.
Tony
United States,
December
2023
8.4/10
I absolutely loved my stay at this hotel! The location was perfect, just a stone's throw away from the bustling Chester town center. The staff were incredibly welcoming and provided top-notch service. The dining experience was delightful, offering gluten-free options and a lovely view of the canal. The rooms were comfy and clean, although the furniture looked a bit dated. Overall, it was a fantastic experience with some minor room for improvement.
Rooms
8.0
The rooms were very comfortable with cozy beds, but the furniture throughout seemed a bit dated.
Service
9.0
The staff were as welcoming as anywhere I have ever stayed and deserve special praise for their exceptional customer service.
Location
9.0
The hotel is situated right in the center of Chester town, making it incredibly convenient to explore the area on foot.
Dining
8.0
Dining was a pleasant experience with gluten-free options and a beautiful canal view, though having more drink selections would have been nice.
Facilities
8.0
The hotel facilities were well-maintained and offered a comfortable stay.
Bill
United States,
December
2023
7.8/10
I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff was incredibly friendly. However, the dining experience left something to be desired with limited breakfast options. The location was excellent, and the pool area was well-maintained and enjoyable. The value for money was good, although some additional features came at an extra cost.
Rooms
9.0
The rooms with a narrow small window were really comfortable, with separate sides of the bed further away from each other. Excellent facilities.
Service
8.0
I received quick service from the friendly staff, especially the waiter who welcomed us during breakfast. However, the service was a bit slow, which was a downside. The helpful receptionist added to my positive experience.
Location
8.0
The hotel is in the center, near the canal, offering an attractive setting. It is close to the bus station, but away from the town center. The lively atmosphere on the canal added to the charm of the location.
Dining
7.0
I had a dining experience with better quality ingredients, but there were very limited vegetarian options. The food was served on piping hot plates, enhancing the overall experience.
Facilities
7.0
However, the service could be improved in terms of speed.
Paul
United States,
November
2023
7.6/10
The hotel was located on the river, so close to the city center and the dual carriageway, offering quick service from friendly staff. The rooms featured a heating system and all necessary facilities, with 4 single beds unnecessary but a large bathroom and comfortable bed provided. The dining experience was good, with gluten-free options available, but service was slow, impacting the overall enjoyment. Despite being in a not particularly attractive area, the hotel's polite service and useful location for sightseeing made the stay pleasant.
Rooms
8.0
The rooms were equipped with a heating system and all required facilities, featuring 4 single beds that were not needed but offering a large bathroom and a comfortable bed.
Service
7.0
The service, especially from the waiter during breakfast, was very polite and top-notch in all areas, although the table service was slow.
Location
8.0
The hotel was situated on the river, close to the city center and the dual carriageway, making it convenient for local sightseeing despite not being in a particularly attractive area.
Dining
7.0
The dining experience was satisfying, with gluten-free options available, though service was slow, affecting the overall experience.
Facilities
8.0
The hotel offered quick service and friendly staff, enhancing the overall stay.
Thomas
United Kingdom,
October
2023
7.2/10
The hotel is situated right on the canal, offering a cozy atmosphere with lovely furniture and Christmas decorations. While the views may not be spectacular, the overall experience left me feeling content. The service was commendable despite minor complaints about slow table service. The location, although central, could be noisy due to constant traffic from the nearby dual carriageway. Dining options were satisfactory, catering well even to dietary needs, and facilities were decent overall.
Rooms
8.0
The rooms were adorned with charming Christmas decorations and featured nice furniture.
Service
7.0
The staff was welcoming and attentive, although service at the table was a bit slow.
Location
6.0
The hotel's location right next to the canal added charm, but the noise from the busy dual carriageway could be bothersome.
Dining
8.0
The dining experience was pleasant, especially with options like gluten-free toast and cereal.
Facilities
7.0
The pool area was well-maintained and enjoyable.
John
United States,
June
2023
6.0/10
I had a mixed experience at the hotel. On the one hand, the location was convenient for exploring the city, but the incessant traffic noise from the nearby busy road was bothersome. The room lacked air conditioning and only had a small ineffective fan, and the breakfast was just average. The friendly service somewhat made up for these issues.
Rooms
5.0
The room was disappointing with no air conditioning and just a small, ineffective fan.
Service
7.0
The service was friendly but a bit slow. I appreciated that my special request was accommodated.
Location
6.0
The hotel is in a useful area for accessing city attractions but suffers from incessant traffic noise from the busy dual carriageway nearby.
Dining
7.0
The dining experience was satisfactory, especially for accommodating dietary needs.
Facilities
6.0
The hotel provided basic facilities but nothing extraordinary was offered.
friendly staff
traffic noise
Christopher
United Kingdom,
June
2023
7.6/10
The hotel has a nice bar serving real ale and good facilities with comfortable beds, but lacks sufficient storage for clothes instead of the wardrobe.
Rooms
8.0
The rooms are comfortable with nice sundry extras.
Service
7.0
The service was a bit slow, especially at breakfast and dining areas, but the receptionists were very helpful.
Location
9.0
The hotel is near the city attractions and perfect for sightseeing in Chester, really close to the center.
Dining
6.0
The dining options have limited vegetarian choices.
Facilities
8.0
The hotel facilities are good.
Ken
United Kingdom,
April
2023
8.0/10
The hotel is conveniently located near the city center and offers a lovely walking route along the canal, but the incessant traffic noise from the busy dual carriageway can be bothersome. The staff is incredibly welcoming and accommodating, although the service can be slow at times.
Rooms
7.0
The rooms are equipped with only a small fan and have some dated furniture issues, but they have enough beds for everyone.
Service
9.0
The staff on the reception desk are tremendously welcoming and accommodating.
Location
8.0
The hotel is situated right near the city center and offers a stunning view by the canal, making it convenient for local sightseeing.
Dining
8.0
The dining experience was good, offering gluten-free options and accommodating vegetarian requests.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and laundry services, making the stay comfortable.
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